Logistics and supply chain
A haulage or 3PL finance office reconciles against movement, not against a neat purchase order. The dispute is rarely about the total — it is about which of four documents is the true one.
Written from how this sector's finance office runs, not from a general case for automation. If none of it is recognisable, this is not the right page.
Fuel surcharge, waiting time, a reroute agreed on the phone at six in the morning. The invoice is correct and nobody can find the agreement that makes it correct.
The booking, the POD, the carrier invoice and the customer invoice. Reconciling them is manual because no two of them share a reference format.
It removes the invoice and leaves you checking someone else’s arithmetic against your own records, usually after payment has already run.
The customer is not refusing to pay. They are waiting for the paperwork that proves the charge, and that paperwork is in three systems and an inbox.
Three of the finance systems in our Finance & Reporting suite, in the order that pays back soonest in this sector. The other two, and the other eight suites, are on the services page.
Carrier invoices read and matched against the booking and the POD, with the tolerance you set for waiting time and surcharge. Anything outside it is held with the three documents attached, ready to query.
How it is builtQueries routed to whoever actually agreed the rate — the traffic desk, not the finance inbox — and escalated on age so a £400 dispute does not sit for a fortnight.
How it is builtChasing that sends the proof with the chase. Most logistics debt is documentary, so attaching the POD resolves more than a reminder does.
How it is builtOperators running 50 to 500 movements a week across more than one depot, where finance and traffic keep separate versions of the truth.
Anyone whose TMS already holds booking, POD and invoice against one reference — the matching problem is solved and the gain would be marginal.
Live in 14 days, or your setup fee refunded. It is built into the finance software you already run — Sage, Xero, QuickBooks, Dynamics 365 Business Central or NetSuite. UK GDPR data processing agreement included. Professional indemnity & cyber insurance · Hiscox.
30 minutes, then a written note of where your finance office loses time between booking, POD and invoice. Free, and you keep it either way.