Orion suite
Customer Support
Routine questions answered, the rest handed to a person.
The problem
The same questions arrive every day, by email, chat and social, and each one waits for a person who has harder things to do.
Out of hours they wait until morning, and nobody can see which ones are getting worse.
Three tiers
Every suite comes in the same three sizes. Start with one automation, take the connected set, or hand over the whole department. Growth is the one we recommend.
See it work
A chatbot that answers from a sample company’s own FAQ, and hands over to a person when the answer is not there.
Add-ons
The Orion Standard
Every automation in your business. One portal. One owner. One statement.
Get a fixed quote
Book a free audit for this suite. We reply within one working day, and the price is fixed in writing before any work starts.